Southwest Airlines Help Index



Frequently Asked Questions

Read answers to common questions.

Travel Guide Help

Read answers to common questions about Travel Guide.

Boarding Process (Requires Flash Player)

View a fun animation of our new boarding method. Go to Boarding School!

New Booking Process and Fare Products

View a Demo of our new booking process and check out our new fare products.

Travel Tools

Click on Travel Tools to book, purchase, change, or cancel a reservation for a flight, car rental, or hotel stay. You can also print a Boarding Pass and sign up for Flight Status Messaging.

Click on the name of the Travel Tool to get help using that tool.
Southwest Policies Southwest's policies on baggage, animals and pets, children and Unaccompanied Minors, Seniors, and Customers with disabilities. Also, view our complete Contract of Carriage and Customer Service Commitment.
Travel Tips/Airport Information Information such as suggested airport arrival times, helpful travel tips, locations of E-Ticket Check-In kiosks, and an explanation of the services we provide inflight.
Contact SWA Contact phone numbers and addresses for Southwest Airlines.