Online Checkin @ southwest.com
Step-by-Step Instructions
Beginning 24 hours prior to scheduled departure, Customers with eligible reservations may check in online and print a boarding pass at southwest.com. Boarding passes are also available at a Southwest Airlines Skycap Podium, Ticket Counter, or E-Ticket Check-In kiosk. For details on Wireless Checkin via your web-enabled mobile device, please see Wireless Access.
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Determine if you are eligible. To use Online Checkin @ southwest.com and print your Boarding Pass, you must:
- Be age verified if traveling on Senior, Youth, Child, or Infant* fares.
- Check in beginning 24 hours prior to your scheduled departure time.
- Check in at least one hour prior to your scheduled departure time.
- Have purchased an eligible fare type (Customers holding reservations for group or military fares must proceed to the airport to check in.)
*This only applies to infants traveling on an Infant fare. Customers traveling with children under 2 who are traveling as lap children must still present a valid birth certificate for the child and check in with a Customer Service Agent at the airport.
These requirements, fare rules, heightened security, and other issues may prevent some reservations from qualifying for Online Checkin. -
From the southwest.com home page, click Check In Online.
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In Online Checkin widget on the homepage, enter the confirmation number and the first and last name of any passenger listed in the reservation in the boxes provided and click the Go button.
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Flights available for Online Checkin are denoted in the Status column by the words Boarding Pass Available in green text. Check the box next to the document(s) that you wish to print, and then click the Print Selected Documents button.
Please note:
- Airport checkin is required when Security Document Available is denoted in green text in the status column. You may print your Security Document online and proceed to the gate to check in.
- Airport Checkin is required for all routings in which a Boarding Pass is not available or not printed.
- Flights not available for Online Checkin will be denoted as Airport Checkin Required in red text.
- Faxed copies of Boarding Passes will not be accepted and must be reprinted prior to boarding the aircraft.
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Print your Boarding Pass(es):
- Use your Internet Browser’s Print function.
- In order to print a valid Boarding Pass, you must have your Internet Browser set up to print images. A barcode should appear on the left side of the printed document.
- Be sure to bring this document with you to the airport.
- Boarding Passes will be retained by Southwest Airlines at the departure gate.
- Any change made to a reservation by you or any other person will void any boarding pass that has been issued.
- If you are not checking luggage, you may proceed directly to the Security Checkpoint with your Boarding Pass.
- Boarding Passes are valid only for the Passenger whose name is listed on the pass.
- Government-issued identification is required to proceed through the Security Checkpoint.
- Customer Checkin Requirement (flights operated by Southwest Airlines): Passengers who do not obtain a boarding pass and are not present and available for boarding in the departure gate area at least ten minutes prior to scheduled departure time may have their reserved space cancelled and will not be eligible for denied boarding compensation.
- When boarding the aircraft, you will board in sequential order based on the group and position number listed on your boarding pass. Please listen closely to gate announcements for instructions.
- If you are traveling with an unticketed child younger than two years old, you must provide proof of age and receive a Boarding Verification Document at the ticket counter prior to proceeding to the Security Checkpoint.
- View Southwest Airlines’ Contract of Carriage.
