Officer Biographies
|
| TITLE: | Vice President Ground Operations |
| JOB DESCRIPTION: | Chris oversees all station operations in the Eastern Region of the United States, Ground Support Equipment; Ground Operations Employee Resources, Staff Planning, and Airport Performance Improvement. |
| EXPERIENCE: | Started my career in 1979 as a Ramp Agent. Later held positions in Customer Service and Operations (Agent and Supervisor). Experience at Southwest Airlines: Started as a Customer Service Manager at MDW in 1989. Station Manager Tulsa in 1990. Station Manager Chicago in 1991. Regional Director Ground Operations in 1995. Sr. Director Ground Operations in 1999. Promoted to Vice President-Station Operations and most recently Vice President Ground Operations in 2006. |
| LENGTH OF SERVICE AT SOUTHWEST: | Started August 1989. |
| FAMILY: | Chris is the proud father of a wonderful son: Christopher. Chris is happily married to his wife, Tracey. Tracey has two sons, Nick and Matt. |
| FIRST PAYING JOB: | Pumping gas, changing oil, and fixing flat tires at a local gas station (long before self-service). Made a whopping $1.25 an hour and was proud of each paycheck! |
| PROUDEST MOMENT: | My son has brought so many proud moments from the day he was born. |
| BEST ADVICE EVER RECEIVED: | Before taking any job my Dad would always preach, “whatever you do, do it with all your might.” I’ve tried to honor that advice going into every job I have been blessed to have. |
| BEST ADVICE EVER GIVEN: | Be patient and enjoy the journey. Opportunities will come. |
Back to Officer Biographies Index
