Skip top navigation

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Support Reporting

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

About Southwest

Our Company Promise
Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

"Our people are our single greatest strength and most enduring longterm competitive advantage."

Gary Kelly, CEO Southwest Airlines

Our Purpose

Connect people to what's important in their lives through friendly, reliable, and low-cost air travel.

Southwest Airlines Purpose Video

Need Help?

We're a click away.

Contact Us

We have plenty of great opportunities to advertise your product or service on southwest.com

Advertise With Us
Gary's Greeting

A Legacy of Love

In 1967, Herb Kelleher and Rollin King developed the initial Southwest Airlines® concept in a hotel bar in San Antonio. Their original business plan consisted of a triangle drawn on a cocktail napkin— three lines connecting Dallas, Houston, and San Antonio.

Read more

southwest promise

Our Company Promise

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Our Employee Promise

I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant’s Heart by delivering Legendary Customer Service and treating others with respect. I will express my Fun-LUVing Attitude by not taking myself too seriously and embracing my Southwest Family.

History

We Weren't Just Airborne Yesterday - Time flies when you're having fun!

More than 46 years ago, Rollin King and Herb Kelleher got together and decided to start a different kind of airline. They began with one simple notion: If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline. And you know what? They were right.

View Southwest Timeline

What's New

Your Source for the Southwest Scoop

View the latest edition.

Stay up to date with what's happening at Southwest. Subscribe to our news and promotions email, In A Nutshell, and we'll keep you in the loop on:

  • New city and route announcements
  • Hot new product offerings
  • Our latest promotions, events, contests, and much more!

Subscribe Now

What's LUV?

What's LUV?

Southwest has been in LUV with our Customers from the very beginning. Therefore, it's fitting that we began service to San Antonio and Houston from Love Field in Dallas on June 18, 1971. As our Company and Customers grew, our LUV grew too! With the prettiest Flight Attendants serving "Love Bites" on our planes, and determined Employees issuing tickets from our "Love Machines," we changed the face of the airline industry throughout the 1970s. Then in 1977, our stock was listed on the New York Stock Exchange under the ticker symbol "LUV." Over the ensuing years, our LUV has spread from coast to coast and border to border thanks to our hardworking Employees and their LUV for Customer Service.

Our Commitments

We don't take our commitments lightly. We are dedicated to doing the right thing, we take great strides to ensure your safety, and fostering trusting relationships between our Employees, our Customer, our Suppliers, and our Planet.

Southwest Contract Of Carriage (English)

Southwest Contract Of Carriage (Spanish)

Southwest Customer Service Commitment (English)

Southwest Customer Service Commitment (Spanish)

Southwest Tarmac Delay Contingency Plan (English)

Southwest Tarmac Delay Contingency Plan (Spanish)

Safety Commitment

Environmental Commitments

Supplier Diversity Program

For earlier versions of the Contract of Carriage, please contact us and specify the effective date you would like to receive.

How May We Help You? Search Customer Service