What you need to know about the Southwest Promise and how we’re supporting your well-being and comfort from check-in to deplaning.Learn more
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SWABIZ is the free, self-service Southwest Business booking tool that is easy to use and includes a variety of features to help manage business travel.
We offer programs, exclusive promotions, and travel incentives to help stretch your budget further.
We provide a variety of online reporting tools that put travel spend and unused funds at your fingertips, as well as reporting to help with your duty of care needs.
Your travelers earn points from our award-winning Rapid Rewards program with a variety of redemption options. Learn more
*All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
You can do this directly through your SWABIZ account - no need to even pick up the phone!
Utilizing the SWABIZ Traveler Accounts will auto-populate all of your traveler's information, such as their name, date of birth, RR number, pre-check KTN, etc., all to save you time!
With the SWABIZ Ghost Card feature, your travelers can charge their reservations to your company's credit card without ever revealing your credit card's account or billing information. This saves you and your travelers' time and money on reimbursement and administrative costs!
The SWABIZ free-form Internal Reference Number field allows you to assign a word, number, or alpha-numeric value to each reservation (i.e. Marketing, Sales, Tech, e023500, etc.) This makes it easy to identify, prioritize, and/or lump each group, team or department together when running your travel report.
A SWABIZ account can have as many limited and/or full-access Company Travel Managers as needed. Plus, full-access CTMs can add other CTMs to the account as well.
Your SWABIZ account will remain active for six months after your last reservation transaction (i.e. initial booking, itinerary change, cancellation, etc.) If your account deactivates due to a lack of activity, you can call the SWABIZ Help Desk (1-888-479-2249) to request that it be reactivated. *Note that after an account is reactivated, it will only remain active for one month unless there is a reservation transaction.
For more info on Travel Policy, downloading reports, or login directions, visit here: https://www.swabiz.com/swabiz/ctm/help.
*Full Terms and Conditions
For Anytime and Business Select fares, flights are refundable as long as your reservation is canceled at least ten (10) minutes prior to the scheduled departure. If you cancel, you’re eligible to receive 100% of your ticket value as a refund to your original form of payment. If you used Southwest travel funds from a previous reservation toward a Business Select or Anytime fare, those funds will be refunded as reusable travel funds.
If a Business Select fare, Anytime fare, Child fare or Infant fare, segment on a reservation is not changed or canceled at least ten (10) minutes prior to departure and the Customer does not travel, all segments associated with the reservation are canceled, and funds associated with the Business Select fare, Anytime fare, Infant fare or Child fare segment(s) are held as travel credit for use by the Passenger on Southwest Airlines. When a ticket contains flight segments with mixed fare types and the ticket is not changed or canceled at least ten (10) minutes prior to departure and the Customer does not travel, all segments of the reservation are canceled and the individual flight segments will follow the aforementioned rules associated with the fare type in regard to forfeiture of funds.
For a complete list of Fly By® locations, visit Southwest.com/flyby.