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EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
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Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Support Reporting

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Support Settings

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Support Reporting

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Support Settings

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Support Settings

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Support Settings

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Support Settings

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Support Settings

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EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

In the Airport


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Customers board the plane based on boarding group (A, B, or C) and number (1-60). Boarding positions are assigned when you check in and will be displayed on your boarding pass.

General boarding starts with Business Select customers, who are guaranteed positions at the front of the A Group, followed by Rapid Rewards tier Members and the remaining Customers in the A Group, two adults with children age six and under, then groups B and C. Learn more about our boarding process.

We have an open seating policy, so feel free to sit in any available seat when you get onboard.

Customers traveling on shared itineraries will follow the existing boarding procedures for each Operating Carrier. Learn more about itineraries.

30 minutes prior to scheduled departure time: We may begin boarding as early as 30 minutes prior to your flight’s scheduled departure time. We encourage all passengers to plan to arrive in the gate area no later than this time.

10 minutes prior to scheduled departure time: All passengers must obtain their boarding passes and be in the gate area available for boarding at least 10 minutes prior to your flight’s scheduled departure time. If not, Southwest may cancel your reserved space and you will not be eligible for denied boarding compensation.

If you do not plan to travel on your flight: In accordance with Southwest’s No Show Policy, if you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to the scheduled departure of your flight. Customers who fail to cancel reservations for a Wanna Get Away fare segment at least ten (10) minutes prior to travel and who do not board the flight will be considered a no show, and all remaining unused Wanna Get Away funds will be forfeited. All remaining unused Business Select, Anytime, and Senior funds will be converted to reusable travel funds for the originally ticketed Passenger only. If you no show your reward travel reservation, the points will be redeposited to the purchaser’s Rapid Rewards account. Any taxes and fees associated with your reward travel reservation will be held for future use in the form of reusable travel funds under the name of the traveler(s).

Documentation required to travel to foreign countries and/or re-enter the United States varies by country. Visit our portal and enter your origin/destination for documentation requirements specific to your itinerary. A valid passport is always required for international travel, in addition to other documentation based on your destination.

If checking luggage, please note that connecting passengers must claim all luggage regardless of final destination upon arrival in the U.S. After clearing Customs, passengers with connecting flights will then be required to re-check all checked luggage with a Southwest Airlines Customer Service Agent before proceeding to connecting flight(s).

Also, please note that you cannot check luggage at the curbside with a SkyCap if any portion of your itinerary includes an international flight. You must visit the Southwest Airlines Ticket Counter.

Check your luggage at the Southwest Airlines' ticket counter, curbside Skycap Podium, Express Bag Drop kiosks (where available), or Self-Tagging kiosks (where available). Business Select Customers and Rapid Rewards tier Members can check bags faster through the Fly By Priority Check-in Lanes at select ticket counters.

Be sure to have your government-issued photo ID ready when checking luggage. Learn more about our checked baggage policy.

You must have a government-issued photo ID and a boarding pass or Security Document to pass through the Transportation Security Administration (TSA) Checkpoint.

Business Select Customers and Rapid Rewards tier Members can head to the front of the security line with Fly By Priority Security Lane access at participating airports. Learn more about TSA checkpoint guidelines.

Customers board the plane based on boarding group (A, B, or C) and number (1-60). Boarding positions are assigned when you check in and will be displayed on your boarding pass.

General boarding starts with Business Select customers, who are guaranteed positions at the front of the A Group, followed by Rapid Rewards tier Members and the remaining Customers in the A Group, two adults with children age six and under, then groups B and C. Learn more about our boarding process.

We have an open seating policy, so feel free to sit in any available seat when you get onboard.

Customers traveling on shared itineraries will follow the existing boarding procedures for each Operating Carrier. Learn more about itineraries.

30 minutes prior to scheduled departure time: We may begin boarding as early as 30 minutes prior to your flight’s scheduled departure time. We encourage all passengers to plan to arrive in the gate area no later than this time.

10 minutes prior to scheduled departure time: All passengers must obtain their boarding passes and be in the gate area available for boarding at least 10 minutes prior to your flight’s scheduled departure time. If not, Southwest may cancel your reserved space and you will not be eligible for denied boarding compensation.

If you do not plan to travel on your flight: In accordance with Southwest’s No Show Policy, if you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to the scheduled departure of your flight. Customers who fail to cancel reservations for a Wanna Get Away fare segment at least ten (10) minutes prior to travel and who do not board the flight will be considered a no show, and all remaining unused Wanna Get Away funds will be forfeited. All remaining unused Business Select, Anytime, and Senior funds will be converted to reusable travel funds for the originally ticketed Passenger only. If you no show your reward travel reservation, the points will be redeposited to the purchaser’s Rapid Rewards account. Any taxes and fees associated with your reward travel reservation will be held for future use in the form of reusable travel funds under the name of the traveler(s).

EarlyBird Check-In®
  • Automatic advanced check-in
  • Better boarding position
  • Earlier access to overhead storage
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