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EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
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Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Stay in control of stored payment methods. Keep company payment information secure with the SWABIZ® Ghost Card.
Change icon Be the boss of your budget. View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.
people icon
Make your budget a breeze. View available travel funds connected to your SWABIZ® account for easier travel budget management.
Reporting icon Stay in touch with travelers during their trip. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Manage Travelers

people icon Stay up to speed with your travelers. Opt in to receive a copy of your travelers' confirmation receipts for initial bookings, modifications, and cancellations of reservations.
Group A icon Go abroad with SWABIZ®. Keep it simple by booking your international travel and managing your reservations all in one place.
people icon Keeping you informed is our business. Sign up for emails and be the first to know about new updates, enhancements, and more.
Change icon Change is inevitable. Fees are not. Your travelers shouldn't have to pay a fee for a rescheduled meeting. At Southwest®, they don't.* * Fare difference may apply.

Support Reporting

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EarlyBird Check-In® Never tried it? It's automatic check-in 36 hours before your flight for a better boarding position. Get it now
suitcase icon Rescheduled meetings shouldn't cost you. Change your flight for free. Any day, any time.
Group A icon Schedule changes? Meet same-day standby.* Be first in line for the next flight out when your plans change with Business Select® or Anytime fares. * Same-day standby travel between the same city pairs and on the same calendar day as the original scheduled flight are permitted when seats are not available to make same-day confirmed changes. Applicable taxes and fees apply when choosing to standby from a nonstop flight to a direct or connecting flight. Your original boarding position is not guaranteed.
Umbrella icon
Earn points for play. Use the Rapid Rewards points you earn from business travel for your next getaway.
Start earning Rapid Rewards®
  •  Earn unlimited points
  •  No blackout dates
  •  Your points don't expire*

*Points don't expire as long as you have flight-earning or partner-earning activity at least once every 24 months. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

Purchasing and Refunds

Purchasing and refunds

Contact us 24 hours a day seven days a week at 1-800-I-FLY-SWA.

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You may use a maximum of three forms of payments per passenger, which includes one credit card or PayPal account per transaction. The following forms of payment are accepted at Southwest.com®, through Southwest Airlines® Reservations, and at Southwest Airlines Ticket Counter locations: Credit Cards, Unused Ticketless Travel Funds, Southwest® gift cards, and Southwest® LUV Vouchers. Cash is accepted only at Southwest Airlines Ticket Counters. PayPal® is only accepted at Southwest.com. Find out more details on our list of payment options.

 

Southwest does not overbook as part of the selling process (Effective May 8, 2017). While we no longer "overbook" flights, there will be operational instances where we will be over available seating capacity resulting in an oversale. Operational instances that may create an oversale include weight restrictions and aircraft type changes.

Requesting a Refund - Unused, fully refundable tickets, that do not carry restrictions, may be applied toward future travel or refunded within one year from the date of issue.

No Show Policy: If you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to the scheduled departure of your flight. Customers who fail to cancel reservations for a Wanna Get Away fare segment at least ten (10) minutes prior to travel and who do not board the flight will be considered a no show, and all remaining unused Wanna Get Away funds will be forfeited. All remaining unused Business Select, Anytime, and Senior funds will be converted to reusable travel funds for the originally ticketed Passenger only. If you no show your reward travel reservation, the points will be redeposited to the purchaser’s Rapid Rewards account. Any taxes and fees associated with your reward travel reservation will be held for future use in the form of reusable travel funds under the name of the traveler(s).

Still have questions?

 

Government-Imposed September 11th Security Fee - Effective for travel purchased on or after October 1, 2003, the Government will impose a September 11th Security Fee on all tickets including Rapid Rewards Awards and Companion Pass travel redeemed on or after that date.

Passenger Facility Charge (PFC) - Fee imposed by an airport on enplaning passengers when departing from or connecting at any of the airports in the list you will see by clicking here. That airport's PFC will apply in addition to the fare.

 

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