Skip top navigation
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Support Reporting

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

Manage My Travelers

Generate a report for all Travelers associated to your company’s SWABIZ account.

    1. Click Manage My Travelers
    2. Keep Last and First Name fields blank
    3. Keep Card Name defaulted to ‘Select Ghost Card’
    4. Select preferred Report Format
    5. Click the Generate Report button
    6. This will take you to the Traveler Account Search Results page

Search for Traveler’s name/account

    1. Click Manage My Travelers
    2. Enter Traveler Last and First Names
    3. Keep Card Name defaulted to ‘Select Ghost Card’
    4. Select preferred Report Format
    5. Click the Generate Report button
    6. This will take you to the Traveler Account Search Results page

Manage Ghost Card permissions

    1. On the Traveler Account Search Results page, click on Traveler’s name.
    2. Once on the View Traveler Account page, you can view/modify the Ghost Card permission settings for the Traveler you selected.

Remove Traveler(s) from your SWABIZ account

    1. Once on the Traveler Account Search Results page, click the box under the ‘Remove’ column.
    2. Click Delete Selected
    3. This will completely disassociate the Traveler’s Rapid Rewards/SWABIZ Traveler Account from your company’s SWABIZ account.

Booking Travel For SWABIZ Registered Travelers and Unregistered Guests

    1. Log in as a Travel Manager
    2. The Booking Tool defaults to ‘Flight’ but you can select ‘Hotel’ or ‘Car’. Please note, a registered Traveler’s profile information can be applied to Flight and Car bookings. For Hotel bookings, the Traveler’s information must be entered manually
    3. Make reservation selections
    4. Passenger & Payment Page
      • Traveler1 – Use the ‘Traveler’ tab to book for your registered Travelers. After entering the first two letters of the first name of your Traveler, a list of your registered Travelers will appear that match the letters of the name you entered. Entering additional letters narrows the list of possible Travelers. Once you select the preferred Traveler, the rest of that Traveler’s information (e.g. DOB, RR#, etc.) will auto-fill in the appropriate fields. If the name for whom you’re booking does not appear in the drop-down list, the Traveler is not a registered Traveler.
      • Guest2 – Select the ‘Guest’ tab to manually enter the Guest’s name and information for whom you are booking. SWABIZ Ghost Cards cannot be applied to Guest bookings at this time. We are working to bring that enhancement to SWABIZ in the near future.
      • 1 – Traveler: One who has registered by logging in at least once time using your company’s SWABIZ Company ID# and their Rapid Rewards account number and password, thereby linking the two accounts together. Visit MANAGE TRAVELERS to review your list of Travelers.
      • 2 – Guest: One who has not logged in or linked their Rapid Rewards account to your company’s SWABIZ account. Their information will need to be manually entered when booking a reservation.