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checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.
checkmark iconNew fare, new benefits.
That's a plus.
Introducing Wanna Get Away Plus®, enhancements to Anytime fares, and more.
Group A iconSchedule changes? Meet same-day change/standby*When your plans change, move to an earlier flight with our Business Select, Anytime, and Wanna Get Away Plus® fares.

New! Customers booked with Wanna Get Away® can add themselves to the standby list.
*Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Manage Travelers

people iconStay in control of stored payment methods.Keep company payment information secure with the SWABIZ® Ghost Card. Change iconBe the boss of your budget.View unused and unexpired travel funds connected to your SWABIZ® account with the Travel Funds Report for efficient budget management.

Support Reporting

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ Search for a company

Support Settings

Company You are not currently assisting a company in SWABIZ. Search for a company

Travel Settings

Company Profile

Generate a report for all Travelers associated to your company’s SWABIZ account.

    1. Company ID – The Company ID (CID) number assigned to your company’s SWABIZ account.
    2. Company Name – Registered name of organization. Company Name is limited to 32 alpha/numeric characters. The Company Name can only be changed by a Southwest Representative.
    3. Contact E-mail – This e-mail address is used to send alerts when a new Traveler Account has been linked to your company’s SWABIZ account. It also serves as a means for a Southwest Airlines Account Manager or Representative to contact you regarding your account.
    4. Confirmation Receipt E-mails – E-mail address for those who have opted in to receive Confirmation Receipts for all Traveler confirmations, modifications, and cancellations for AIR reservations.
    5. Address – Company or organization street address.
    6. Phone – Primary phone number of company/organization
    7. Type
      • Corporation – Corporation, company, business, professional organization
      • Travel Agency – Travel Agency, Travel Management Company
      • Company Travel Managers – List of all who have been registered as a full or limited-access Company Travel Manager.

Modify

This tab/page allows a full-access Company Travel Manager to change the organization’s…

  • Street address
  • Phone number
  • Contact e-mail address (used to alert of new Traveler Accounts)
  • Add/remove Company Travel Managers
  • Grant/revoke full-access as a Company Travel Manager

Travel Policy

View

  • Allows full and limited Company Travel Managers to view the current travel policies set for your Hotel and Car settings

Modify

  • Allows a full-access Company Travel Manager to change the organization’s Travel Policy.
    • Hotel – For new SWABIZ accounts, the Hotel booking tool is toggled on, but can be toggled off so that hotels cannot be viewed/booked through your SWABIZ account
    • Car
      • On/Off – For new SWABIZ accounts, the Rental Car booking tool is toggled on, but can be toggled off so that rental cars cannot be viewed/booked through your SWABIZ account.
      • Display Select Car Companies – Display only the rental car companies you wish your Travelers and Travel Managers to shop/book.
      • Corporate ID/Rate Code – If you have negotiated with a rental car company to receive a corporate ID/rate code for discounts for your company, you can enter/store it here so that it automatically applies to every car reservation made by your Travelers and Travel Managers.

My Travel Manager Account

View/Modify

  • Current Travel Manager Password – To change anything about your Travel Manager Account Information, you must first enter your current Travel Manager password
  • Travel Manager Information – Your general contact information may be updated here.
  • Confirmation Receipt E-mails – Up to four full-access Company Travel Managers can opt-in to receive Confirmation Receipts for all Traveler Confirmations, modifications, and cancellations for AIR reservations. Visit the Company Profile page to view the list of full-access Company Travel Managers who have already opted-in.

Password Reset

  • Password and Reminder Question – This page allows you to change your Company Travel Manager password and/or your reminder question and answer.