Important Notice: Important Notice: Any unused GDS funds expiring on July 28, 2022 or later, will be eligible to be converted to a Southwest Airlines Flight Credit that does not expire. Funds that expired prior to July 28, 2022 are not eligible for conversion.
Southwest Airlines Co. (“Southwest Airlines”) intends to increase the means of distribution of its transportation services to the business community and adopts this Global Distribution System Policy (“Policy”) for that purpose.
This Policy applies to the sale by authorized ticket agents, including Travel Management Companies (“TMCs”), of transportation performed by Southwest Airlines using approved Global Distribution Services (“GDS”) to facilitate those sales. The Policy is for the guidance of authorized ticket agents/TMCs and approved GDS providers only; it creates no legal obligations on the part of Southwest Airlines to any party.
The sale of transportation performed by Southwest Airlines is subject to, and governed exclusively by, Southwest Airlines’ Contract of Carriage (“COC”) and the terms and conditions contained in the COC. No party other than Southwest Airlines is authorized to vary the terms and conditions of the COC or to create any obligation or undertaking by Southwest Airlines not set forth explicitly in the COC.
Subject to the specific conditions, exceptions, and limitations provided in this Policy and/or the COC, authorized ticket agents/TMCs may act on behalf of Southwest Airlines in the sale of transportation services on Southwest Airlines under the COC.
RESERVATIONS
Fares
TICKETS
CHECK-IN
SERVICE INTERRUPTIONS/IRREGULAR OPERATIONS (“IROPs”)
Los Angeles Area Airports
Burbank-Hollywood Airport – BUR
Long Beach – LGB
Los Angeles – LAX
Ontario/LA – ONT
Orange County/Santa Ana – SNA
Washington, D.C. Area Airports
Baltimore/Washington – BWI
Washington (Dulles) – IAD
Washington (Reagan National) – DCA
Boston Area Airports
Manchester, NH – MHT
Providence, RI – PVD
Northwest Florida Beaches Area Airports
Panama City Beach – ECP
Pensacola, FL – PNS
San Francisco Area Airports
Oakland – OAK
San Francisco – SFO
San Jose, CA – SJC
Houston Area Airports
Houston Hobby – HOU
Houston Intercontinental – IAH
Miami Area Airports
Fort Lauderdale/Hollywood, FL – FLL
West Palm Beach – PBI
Auditing & Debit Memos