Welcome to SWABIZ®,

where your business is our business.

Your Company ID number is:

Let's get started!

Number one

Add Traveler

Number two

Add other
Travel Managers.

Number three

Set up
ghost cards.

  • SWABIZ offers the same everyday low fares as Southwest.com®.
  • You’ll get access to exclusive business travel offers.
  • You can book on behalf of Travelers, or they can book themselves.
  • Store your company ghost card(s) to make booking even easier.
  • You won’t find any transaction, set up, or management fees here.
  • Duty of care capabilities are a cinch with Traveler tracking reports.
  • Robust reporting helps you track expenses, travel funds, and more.

Travelers need to log into SWABIZ using your company ID number, their Rapid Rewards® account number, and their Rapid Rewards password. This will link their Traveler account to your company account, and you’ll be able to book on their behalf, enable their ghost card access, and more.

  • In the menu bar, click Travel Settings > Company Profile.
  • Click Modify at the top of the page.
  • Above the list of your company’s Travel Managers, there will be an option to add additional Travel Managers.

  • What is a ghost card?
    • A ghost card is a credit card stored in your SWABIZ account that allows registered Travelers and Travel Managers to purchase air travel without revealing the credit card information.
    • You can add as many ghost cards as you need and control who can use them.
  • Adding ghost cards
    • In the menu bar, click Payment > Ghost Card Management.
    • At the top of the page, there are options to add, assign, view/modify, and generate reports for your ghost cards.
    • There are three settings you can apply to a ghost card in relation to a Traveler—not allowed to use, allowed to use, and required to use. You can also select a global setting that requires all Travelers use a ghost card.
    • By default, newly added ghost cards are set to “not allowed to use,” and when a new Traveler is added to the account, all ghost cards are set as “not allowed to use” on their account.
    • Before Travelers and Travel Managers can use ghost cards, you must first assign the appropriate permission setting to each travel account. Go to Payments > Ghost Card Management > Assign to set permissions.

  • Access to book hotel and car reservations is automatically turned on for all new SWABIZ accounts. However, you can modify that access if you’d like.
  • In the menu bar, click Travel Settings > Travel Policy.
  • Here, you’ll have the option to toggle hotel booking functionality on and off. For rental car options, you can toggle that functionality on and off or choose to show specific rental car companies and enter your company’s corporate IDs/rate codes.

  • Up to four full-access SWABIZ Travel Managers can opt in to receive a copy of all confirmation receipt emails for new bookings, changes, and cancellations.
  • In the menu bar, click Travel Manager account. Check the box under Confirmation Receipt Emails to opt in.

Ghost cards help make payment simple and secure.

Why fly Southwest?®

  • First and second checked bags fly free®.1
  • No change2 or cancel3 fees.
  • Exceptional Customer Service and Southwest Hospitality.
Book now

1First and second checked bags. Weight and size limits apply.

2Fare difference may apply.

3Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds.

Ready to book?

Create your reservation

like you would on Southwest.com by entering flight information on the home page.

Booking for a
registered Traveler?

Start typing their name on the Passenger and Payment page, and options will appear. Once selected, their information will populate.

Booking for
a guest?

Manually fill in their name and information on the Passenger and Payment page.

  • When a Traveler logs in to SWABIZ under the Traveler tab with your Company ID and their personal Rapid Rewards number, they can easily book travel for themselves.
  • They can create a reservation just like they would on Southwest.com by entering their flight information on the SWABIZ home page.

  • An IRN (internal reference number) allows you to identify the purpose of travel, associate bookings with a cost center, identify a Traveler’s department, and gives you quick access to all bookings and records.
  • You can set IRNs to be required for booking travel, or make it optional. Go to Payment > Internal Reference Numbers to change your setting.
  • If you do have IRNs in use, you’ll be able to pull reports based on them.

  • SWABIZ offers different duty of care elements through its various reports. In addition to air, hotel, and car reservation information, the SWABIZ (Air) Master Report and Traveler Tracking Report offer a “Day of Travel Contact Info” column that lists the Traveler’s email or phone number.
  • Currently, only Travelers can enter this information. They can do so by entering it in their Rapid Rewards (Traveler) account.
  • Once the Traveler has entered this information, it will populate in the report regardless of who created the reservation.

  • Once a flight is booked on SWABIZ, you and your Travelers will be able to cancel or make changes to a reservation on Southwest mobile and apps.
  • Travelers can check in for their flights in Southwest mobile and apps.
  • Changes will be done with personal credit cards, not ghost cards.
  • Don’t worry—these changes will still show up in SWABIZ reports.

Everything you need to know to create a smooth day of travel.

Give your Travelers even more.

Business Select® fares

  • • Earn 12 Rapid Rewards® points per dollar
  • • Guaranteed priority A1-A15 boarding
  • • Fly By® priority check-in and security lanes4
  • • Refundable5
  • Upgrade now ›

EarlyBird Check-In® fares

  • • Automatic check-in
  • • Better boarding position
  • • Earlier access to overhead bins
  • • Refundable5
  • Add EarlyBird ›

4Fly By® priority lane: This priority lane gets you to the front of the ticket counter faster. A-List or A-List Preferred Members already enjoy the Fly By priority lane (where available). Fly By security lane: This priority lane gets you through the security line faster. A-List or A-List Preferred Members enjoy this benefit too.

5Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds.

Reporting made easy.

The Reporting tab in the menu bar gives you access to the different kinds of reports you can create. Easily track your company’s transactions for simple travel budget management and duty of care capabilities.

Types of reports

Air travel
Car travel
Hotel travel
Travel funds

SWABIZ reports help you make your company more efficient.

Questions about Southwest Business?
Contact us or read our FAQs.